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Towni

Platform allows service industry staff to share and monetize their local expertise with customers they encounter daily

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townico.com
Towni

About this idea

Travelers are constantly trying to immerse themselves in the local scene. Employees in the hospitality industry are the people that know the community better than anyone else. It has come time that Towni formally introduces these two parties. And while we’re at it, we are going to make it beneficial for both sides.

Tourists receive the best local recommendations and hospitality industry professionals receive tips for their recommendations. Now travelers can explore like a local and employees’ tips don’t have to end when their shift does.

Towni is a digital platform that allows service industry employees(servers, bartenders, hotel employees, tour guides) to monetize their local expertise with customers they encounter naturally everyday.

The process is extremely simple:

1) Through our website, Townico.com, employees sign up for an account. They are officially a Towni
2) They build out their profile by adding in their favorite local spots. Restaurants, bars, museums, parks, etc. The ideas are truly endless and are up to the unique taste of each Towni!
3) Once they are finished adding recommendations they simply hit the “Request Towni Cards” button on their profile. This notifies us to send out custom Towni business cards with unique QR codes linked to their profile of recommendations.
4) Once received, Towni’s hand out their Towni cards to customers they naturally encounter every day! (e.g. a waitress handing out a Towni card to a family eating at her restaurant that is from out-of-town)
5) When a customer receives a Towni card and scans the link to the Towni’s profile they can see the full list of the Towni’s favorite local spots. They will receive a text with a link to the profile and 2 hours later, after they have had a chance to try out the recommendation list, an automated text will be sent asking for feedback and a tip for the Towni.

Asking for recommendations from local people happens daily in this industry. We are avid travelers ourselves, we have met with countless people that are in this industry, and we have created a solution that helps everyone!