In America, the privileged have an easier way out of the court systems. Through money and biases, white people serve less sentences than blacks people for the same crimes. The hotline serves to inform people on their rights, in the toughest of situations. It will be a free service when they encounter the police. The trained professionals on the hotline will work in favor of deescalating the interaction with the police and holding the police accountable for what they can and cannot do.
The disadvantage people of Kent County can rest assured that there is an agency that is willing to fight for them and keep them safe when they most need it.